Delivery & Return
Expected delivery is within 5 working days (any items not in stock will be put on back order and sent when available). UK delivery is charged at the following rates:
- Orders up to £150.00: £6.00
- Orders over £150.01: Free
- Overseas deliveries will be calculated on an order by order basis and will be dependant on weight and destination. The total cost will be displayed at checkout.
If you decide to return your order please return it in a saleable condition, with original packaging, seals unbroken and within 30 days of date of invoice. Please call us on 01784 222339/337 to advise us of the return. Please be aware that return postage and insurance costs of returns will not be refunded to you. Please obtain a proof of posting as you will be liable for the goods until received at our offices in the required condition.
Under the Consumer Protection (Distance Selling) Regulations 2000 customers in the European Union have the right to cancel their order within a period of 7 working days. We require written confirmation of cancellation either by letter or e-mail.
If any part of your order is damaged, incorrect or incomplete please contact the Customer Services Team on 01784 222339 and we will arrange for the item to be returned and a replacement sent out.